Effective Date: 06 July 2013 

This Privacy Policy explains how Tropical Goodness NZ Private Limited (“we,” “our,” “us”) collects, uses, and protects your personal information when you visit https://tropicalgoodness.co.nz/ (the “Site”). 

We are committed to safeguarding your privacy and handling your personal data in a lawful, fair, and transparent manner. 

Information We Collect

We may collect personal information from you when you: 

• Register an account

• Place an order

• Subscribe to our newsletter

• Contact us directly

This may include: 

• Name, age, date of birth

• Email address, phone number

• Billing and shipping address

• Payment information (processed securely through payment providers)

We may also collect non-identifiable information such as browser type, device, IP address, and cookies to improve your shopping experience. 

How We Use Your Information

Your information is used to: 

• Process and fulfil orders

• Communicate with you about your purchase or inquiries

• Improve our products and services

• Send promotional offers (only if you consent)

• Comply with legal requirements

We do not sell your personal data. 

Sharing Your Information

We may share data only when necessary with: 

• Employees who require access to fulfil services 

• Payment providers and shipping companies

• Legal authorities if required by law

• Buyers or potential buyers if the company is sold

We do not share your information with third parties for unrelated marketing purposes. 

Data Security

We use strong encryption and secure servers to protect your information. Access is restricted to authorized staff bound by confidentiality agreements. 

However, no method of online transmission is completely secure, and we cannot guarantee absolute protection. 

Data Retention

We keep your personal data only as long as necessary to fulfil the purpose for which it was collected, unless a longer retention period is required by law. 

Your Rights

You have the right to: 

• Access the personal data we hold about you

• Request correction or deletion of your data

• Opt out of marketing communications at any time 

• Withdraw consent where applicable

Cookies

We use cookies to: 

• Keep items in your shopping cart 

• Remember your preferences

• Improve site performance

You can disable cookies in your browser settings, though some features may not work properly. 

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date. We encourage you to review it regularly. 

Contact Us

If you have questions, concerns, or complaints, please contact us through : 

📧 [email protected] 
📞 +64 210 281 2971 
📍 19 Siren Street, Wainui Auckland, New Zealand 0932